Sales management
Introduction
The sales force or sales team, is the group of sellers of a company in charge of generating effective demand for the product, that is, making its purchase effective.
The sales force is responsible for meeting the company's sales goal, according to the sales forecast made.
The sales force is also largely responsible for carrying out commercial promotion, that is, in addition to achieving sales, they promote and publicize a product and company.
The administrative discipline in charge of organizing these resources is sales management. Therefore, sales management is dedicated to strategically defining the function and objectives of the sales force, creating the sales plan and implementing it, selecting the people in the team, training them, remunerating them, offering them incentives, controlling them and adopting the necessary redirection measures to achieve the objective.
To determine the size of their sales force, companies must, first, calculate the daily workload assigned to salespeople, expressed in the number of daily visits to be made, this implicitly includes the time dedicated to serving each customer, administrative load, transfers, etc.; second, determine the number of monthly visits to be made to each client or type of client, for example, for large clients, make two monthly visits, for the rest of the clients, make one visit monthly; The number of salespeople necessary is determined based on the number of visits to be made to the total number of clients or prospects of the company divided by the daily visits that a salesperson can make according to the determined workload.
The sales force must be integrated into a comprehensive marketing plan to help improve the contribution of marketing to the company and ensure that information flows from the market to the company and vice versa.
Sales force management
Sales force management involves managing and supervising all activities related to a company's sales team. Effective sales force management is crucial to the commercial success of a company. By addressing these key areas, sales managers can optimize sales team performance and contribute to the organization's growth and profitability. Main key areas addressed by sales force management: