Standardization with a systematic and scientific basis of operation was born at the end of the century, with the Industrial Revolution, due to the need to produce more and better. But the definitive boost came with the First World War (1914-1918). Given the need to supply armies and repair weapons, it was necessary to use private industry, which required specifications of interchangeability and precise adjustments. It was born to limit the uneconomic diversity of components, parts and supplies, and promote their interchangeability, facilitating mass production, repair and maintenance of products and services, as well as facilitating external relations between countries that need standard parts, and offering guarantees of compliance with customer requirements.
On December 22, 1917, the German engineers Naubaus") and Hellmich, constituted the first body dedicated to standardization: NADI - Normenausschuß der Deutschen Industrie - Committee for the Standardization of German Industry. This body began to issue standards under the acronym: DIN, which stood for Deutsche Industrie Norm.
(German Industry Standard). In 1926 the NADI changed its name to: DNA - Deutscher Normenausschuß - Committee for German Standards, which although it continued to issue standards under the acronym DIN, these came to mean "Das Ist Norm" - This is a standard. And more recently, in 1975, it changed its name to: DIN - Deutsches Institut für Normung - German Institute for Standardization.
Other national committees quickly began to emerge in industrialized countries, thus in France, in 1918 the French Association for Standardization (AFNOR) was established. In 1919 in England, the private organization British Standards Institution (BSI) was established.
Given the appearance of all these national standardization organizations, the need arose to coordinate the work and experiences of all of them. With this objective, the International Federation of the National Standardizing Associations – ISA was founded in London in 1926. After the Second World War, this organization was replaced in 1947 by the International Organization for Standardization - ISO - International Organization for Standardization. Based in Geneva, and dependent on the UN.
This family of standards appeared in 1987, based on the British standard BS 5750 of 1987, experiencing its greatest growth from the 1994 version.
The main standard of the family is ISO 9001:2015: Quality Management Systems - Requirements.
Another binding standard to the previous one is ISO 9004:2009") - Quality Management Systems - Guidelines for performance improvement.
The 1994 ISO 9000 standards were mainly aimed at organizations that carried out production processes and, therefore, their implementation in service companies posed many problems. This fostered the idea that they are excessively bureaucratic rules.
With the 2000 revision, a less complicated standard was achieved, suitable for organizations of all types, applicable without problems in service companies and even in the Public Administration, in order to implement it and subsequently, if they decide, be certified in accordance with the ISO 9001 standard.
The previous version, published on November 13, 2008, was replaced by the current version, which was published on September 23, 2015.[1].