GLPi (acronym: in French: Gestionnaire Libre de Parc Informatique)[1]​ is a free information technology service management (ITSM) solution, an incident tracking system and service desk solution. This open source software is edited in PHP and distributed under a GPL license.[2]​.

Like any open source technology, code that is free can be run, modified or developed. In this way, contributors can participate in the evolution of the solution by proposing additional free and open source modules on GitHub.

GLPi is a web application that helps companies with the management of their information system. Among its features, this solution is capable of building an inventory of all the organization's resources and managing administrative and financial tasks. The functionalities of this software help IT administrators create and manage a database of technical assets and provide a history of maintenance interventions. The assistance functionality (ticket) offers users a service for reporting incidents or requests based on technical assets or not.[3]​.

Contenido

El proyecto GLPi es una comunidad open source colaborativa de desarrolladores y especialistas en IT que juntan sus conocimientos para desarrollar el software GLPi. Esta colaboración se consigue por diferentes medios; instalar y utilizar GLPi, probar GLPi, someter actualizaciones, participar en la documentación o traducciones, solicitar funcionalidades….

Biggest launches[8]​

Since 2003, GLPi has been developed and evolved through more than 80 versions. This is the schedule of the major versions:

Being an ITSM software, the main functionalities of GLPi are the following: