Non-Conformity Management System
Introduction
The Standard ISO 9001:2015 prepared by the International Organization for Standardization (International Standardization Organization or ISO), determines the requirements for a Quality Management System, which can be used for internal application by organizations, regardless of whether the product and/or service is provided by a public organization or private company, regardless of its branch, for certification or for contractual purposes.
The International Organization for Standardization is an independent, non-governmental body that currently brings together more than one million companies and organizations in more than 170 member countries around the world. This organization was created after World War II after delegates from 25 countries met in England to coordinate and unify world standards in February 1947.
Depending on the country, the same standard may be called "ISO 9001" in a different way, adding the name of the organization that represents it within the country: UNE-EN-ISO 9001:2015 (Spain), IRAM-ISO 9001:2015 (Argentina), NTC-ISO 9001:2015 (Colombia), etc., accompanied by the year of the last update of the standard.
Structure of ISO 9001:2008
The document is divided into the following chapters:
ISO 9001:2008 has many similarities with the famous “PDCA”, an acronym for Plan, Do, Check, Act ("Plan, Do, Check, Act").[1] The standard is structured in four large blocks, completely logical, and this means that with the quality management system model based on ISO it can be developed in any activity, regardless of whether the product or service is provided by a public or private organization, whatever its size. The ISO 9000:2000 standard (obsolete) will be presented with a valid structure to design and implement any management system, not only quality, and even to integrate different versions.
The new ISO 9001:2015
Since June 2012, the review of the current version of the standard began; certainly the intention is to do a major renovation. It is intended that with the use and certification of this standard, companies will be more competitive by 2020. According to INLAC, the standard will change by 30%, compared to the 2008 version; having a high-level structure, incorporating two new requirements, leaving its structure as follows: