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Integrated document management

Introduction

Enterprise Content Management (or, in English, Enterprise Content Management, ECM for short) is a formal way of organizing and storing an organization's documents and other content that relate to the organization's processes. The term encompasses strategies, methods as well as tools that are used throughout the content life cycle.[1].

In principle, it is about digitizing and managing documents and data from different channels and formats (fax, conventional mail, email, EDI, Word, PDF or XML) so that they can be managed and preserved in the long term.

Definition

Contenido

La Asociación Internacional para la Información y Gestión de imágenes (AIIM), la asociación mundial de las empresas de gestión de contenidos, definió el término en 2000. AIIM ha refinado la abreviatura ECM varias veces para reflejar el creciente alcance y la importancia del manejo de la información :.

End of 2005

Under the name ECM - Enterprise Content Management, the technologies used to capture, manage, store, preserve and deliver content and documents related to the processes of an organization or company are grouped together.

Early 2006

Enterprise Content Management is the technologies used to capture, manage, store, preserve and deliver content and documents related to the processes of an organization or company. ECM tools and strategies allow the management of unstructured information and content, regardless of where that information exists (type of document).

At the beginning of 2008

Enterprise Content Management (ECM) are the strategies, methods and tools used to capture, manage, store, preserve and deliver content and documents related to the processes of an organization or company. ECM tools and strategies enable the management of an organization's unstructured information, wherever that information exists.[2].

Integrated document management

Introduction

Enterprise Content Management (or, in English, Enterprise Content Management, ECM for short) is a formal way of organizing and storing an organization's documents and other content that relate to the organization's processes. The term encompasses strategies, methods as well as tools that are used throughout the content life cycle.[1].

In principle, it is about digitizing and managing documents and data from different channels and formats (fax, conventional mail, email, EDI, Word, PDF or XML) so that they can be managed and preserved in the long term.

Definition

Contenido

La Asociación Internacional para la Información y Gestión de imágenes (AIIM), la asociación mundial de las empresas de gestión de contenidos, definió el término en 2000. AIIM ha refinado la abreviatura ECM varias veces para reflejar el creciente alcance y la importancia del manejo de la información :.

End of 2005

Under the name ECM - Enterprise Content Management, the technologies used to capture, manage, store, preserve and deliver content and documents related to the processes of an organization or company are grouped together.

Early 2006

Enterprise Content Management is the technologies used to capture, manage, store, preserve and deliver content and documents related to the processes of an organization or company. ECM tools and strategies allow the management of unstructured information and content, regardless of where that information exists (type of document).

At the beginning of 2008

At the beginning of 2010

Enterprise Content Management (ECM) are the strategies, methods and tools used to capture, manage, store, preserve and deliver content and documents related to the processes of an organization or company. ECM covers information management across the entire enterprise, whether the information is presented in the form of a paper document, an electronic file, a database print stream or even an email.

The latter definition covers areas that have traditionally been addressed by document management and document management systems. It also includes the conversion of data between different digital and traditional forms, including paper and microfilm.

ECM is today a general term that covers both document management and the management of structured information (data) and all types of digital content. The acronym ECM encompasses software solutions, processes, procedures and products to manage the information in a company (content): it deals with everything from managing the availability of information to monitoring its life cycle, from initial publication to archiving and, finally, its elimination.

There is a wide variety in terms of the applications with which an ECM strategy is executed and they are delivered in three forms: on-premise software (or on-premises, installed on the organization's own network), software as a service (SaaS) (web access to information that is stored on the software manufacturer's system), or a hybrid solution integrated by two on-premises and SaaS components.

ECM aims to make corporate information management easier through storage simplification, security, version control, process routing, and document and information retention. The benefits to an organization include improved efficiency, better control and cost reduction. For example, many banks have converted stored copies of old checks within ECM systems, as opposed to the older method of maintaining physical controls in massive paper warehouses. Under the old system, a customer request to obtain a copy of a check could take weeks, as bank employees had to contact the warehouse where the correct box, file and check needed to be located. The check would then have to be taken out, a copy made and mailed to the bank, where it will ultimately be mailed to the customer. With an ECM system in place, the bank employee simply queries the system for the customer's account number and the requested check number. When the check image appears on the screen, the bank is able to immediately send it to the customer, usually while the customer is still on the phone.

But the tools are not enough, the organization as a whole must prepare its processes, structure and culture to adopt significant changes that allow it to comply with the premises of the ECM as a work strategy and business transformation.

At the beginning of 2010

Enterprise Content Management (ECM) are the strategies, methods and tools used to capture, manage, store, preserve and deliver content and documents related to the processes of an organization or company. ECM covers information management across the entire enterprise, whether the information is presented in the form of a paper document, an electronic file, a database print stream or even an email.

The latter definition covers areas that have traditionally been addressed by document management and document management systems. It also includes the conversion of data between different digital and traditional forms, including paper and microfilm.

ECM is today a general term that covers both document management and the management of structured information (data) and all types of digital content. The acronym ECM encompasses software solutions, processes, procedures and products to manage the information in a company (content): it deals with everything from managing the availability of information to monitoring its life cycle, from initial publication to archiving and, finally, its elimination.

There is a wide variety in terms of the applications with which an ECM strategy is executed and they are delivered in three forms: on-premise software (or on-premises, installed on the organization's own network), software as a service (SaaS) (web access to information that is stored on the software manufacturer's system), or a hybrid solution integrated by two on-premises and SaaS components.

ECM aims to make corporate information management easier through storage simplification, security, version control, process routing, and document and information retention. The benefits to an organization include improved efficiency, better control and cost reduction. For example, many banks have converted stored copies of old checks within ECM systems, as opposed to the older method of maintaining physical controls in massive paper warehouses. Under the old system, a customer request to obtain a copy of a check could take weeks, as bank employees had to contact the warehouse where the correct box, file and check needed to be located. The check would then have to be taken out, a copy made and mailed to the bank, where it will ultimately be mailed to the customer. With an ECM system in place, the bank employee simply queries the system for the customer's account number and the requested check number. When the check image appears on the screen, the bank is able to immediately send it to the customer, usually while the customer is still on the phone.

But the tools are not enough, the organization as a whole must prepare its processes, structure and culture to adopt significant changes that allow it to comply with the premises of the ECM as a work strategy and business transformation.