ISO/IEC 17020 [1]​ (Conformity assessment — Requirements for the operation of various types of bodies performing inspection) is a standard that specifies the requirements for bodies dedicated to inspection operations, as well as their impartiality and consistency.

Contenido

Se quiere promover la confianza en los organismos que realizan las inspecciones, las cuales pueden ser de materiales, productos, instalaciones, plantas, procesos, trabajos, procedimientos o servicios, entre otros. Estas inspecciones podrán ser presentadas ante el cliente u organización y cuando fuera necesario, ante las autoridades pertinentes.

Inspection phases

Included in this are the design phase, the type of analysis, initial inspection and in-service inspection or surveillance.

Reference regulations

The ISO/IEC 17000[2]​ (Conformity assessment — Vocabulary and general principles) standard is necessary to adequately accommodate this.

1. • General requirements

1. Impartiality and independence

2. Confidentiality.

2. • Structural requirements

1. Administrative

2. Organization and management.

3. • Resource requirements

1. Staff

2. Facilities and equipment

3. Subcontracting.

4. • Process requirements

1. Inspection methods and procedures

2. Handling of elements and samples

3. Inspection records

4. Inspection reports and certificates

5. Complaints and claims

6. Complaints and claims process.

5. • Management requirements

1. Options

1. Option A

2. Option B

2. Documentation management (Option A)

3. Document control (Option A)

4. Record control (Option A)

5. Management reviews (Option A)

6. Internal audits (Option A)

7. Corrections (Option A)

8. Preventive actions (Option A).

• - ISO 9000:2005, Quality management systems — Fundamentals and vocabulary.

• - ISO 9001, Quality management systems — Requirements.

• - ISO/IEC 17025, General requirements for the competence of testing and calibration laboratories.

• - ISO 19011, Guidelines for quality and/or environmental management systems auditing.

• - ISO/IEC Guide 99, International vocabulary of metrology — Basic and general concepts and associated terms (VIM).