Contenido

Los elementos básicos de un cuarto de hotel son: una cama, un armario, una mesa pequeña con silla al lado y un lavamanos.

Otras características pueden ser un cuarto de baño, un teléfono, un despertador, un televisor, y conexión inalámbrica a Internet. Además, los minibares") (que incluyen a menudo un refrigerador pequeño) pueden proveer comida y bebidas. También pueden contener botanas y bebidas y lo necesario para preparar té "Té (bebida)") y café.

Estos elementos básicos que un hotel debe tener pueden ser limitados (que tengan estas cosas solamente) o completos (que la habitación u hotel tengan más servicios que estas instalaciones básicas). Según lo que contengan y la calidad que brinden, se clasifican en la mayoría de países o bien con estrellas o con diamantes. También hay un método de clasificar un hotel según letras (de la A a la F).

Estas son las cualidades de cada una de la clasificación de un hotel:.

El tipo de servicio: se refiere a la forma en que se sirve al huésped la comida y la bebida. Las distintas formas de servicio se dirigen a las necesidades variables de los distintos segmentos del mercado y también contribuyen a la percepción del cliente de la calidad-precio. Entre los tipos de servicio de comida y bebida se encuentran:.

Servicio a la mesa: Un camarero conduce a los clientes a la mesa. Se les toma nota en la mesa y se les lleva la comida y la bebida. Los camareros retiran los platos sucios.

Servicio de bufé: Suele ir asociado a acontecimientos especiales y los invitados se acercan a la mesa del bufé a recoger la comida y la bebida. Las bodas, las rifas de las iglesias y los brunches del domingo de algunos restaurantes y clubes suelen utilizarlo. El factor distintivo es que el huésped se tiene que acercar a la mesa del bufé a servirse.

Servicio de banquetes: Es muy similar al servicio de silla, porque los camareros llevan la comida a la mesa del huésped. Sin embargo, el servicio de banquetes requiere a menudo que se transporte la comida desde una cocina central. La comida se puede servir en platos en la comida central y transportarse en carros calientes especiales al comedor, o se puede transportar toda de una vez a una cocina pequeña cerca de la zona del comedor y servir allí en los platos.

Autoservicio: En el autoservicio, como en el bufé, el cliente elige su comida y la lleva a la mesa. La diferencia entre ambos es que en el restaurante autoservicio hay empleados que sirven platos a los clientes, mientras que en el bufé el cliente se sirve libremente.

airport hotels

They are located in close proximity to major airports, especially when they are distant from the urban centers they serve. Its main clientele are passengers in transit or in and out without enough time to travel to the city and airline crews. The stays are usually very short. They have become popular because of their proximity to them. In the hotels on the main beaches, the clientele is almost exclusively mass tourism tourists managed by operators, although there is no shortage of small establishments dedicated to individual tourism. Stays are usually several days.

Business Class or Business Hotel

Intended for business travelers. Since 2009, after the creation of the bleisure (business and leisure) concept in Great Britain by the private market research company "The Future Laboratory". The business traveler usually adds to their stay for business (04 days on average) + 02 days of leisure, (06 in total); to get to know the destination, developing cultural, gastronomic and nighttime activities. This type of hotel is regularly called a "Boutique Hotel" due to its size (it usually does not have more than 100 rooms), its exclusive "business service" and because it has a specific theme that varies depending on its demographics.

luxury hotels

Although there is no standard classification, five-star hotels are generally found among luxury hotels.

These hotels pay great attention to adding value to their guests' experience. Other factors that could define a luxury hotel are the privacy and exclusivity that it offers. Most Miami Beach hotels have used the "luxury" label to promote their establishments, an example is the Sofitel in Miami. Others like the Hyatt in Cancun are luxury and 5 stars at the same time.

These types of hotels have exceptional service from all their staff, who put 100% effort into covering and meeting all the guest's expectations in terms of accommodation and entertainment. This does not mean that other types of hotels do not do it, but when the guest finds themselves in a luxury hotel, they will always be in constant search for satisfaction from their hosts, not accepting a negative response to their requests. They are characterized by managing a neat and solemn image before the world, differentiating themselves from the rest of the hotels in terms of quality service and broad satisfaction of their clients, whether they are business, leisure or conventional tourism.

Nature hotels

They are located near natural areas of interest such as natural parks, reserves and protected areas. The stays are usually for many days.

Ecological tourism is one of the activities that is growing due to the varieties that nature and the customs that the inhabitants offer us, such as nature, which is the only true source of rest and peace, therefore, one must be very responsible to not cause harm to nature or the natives of the region. Due to its rapid growth it has contributed to the development of tourism activity.

Apartment hotels or aparthotels

They are establishments that, due to their structure and service, have the appropriate installation for the conservation, installation and consumption of food within the accommodation unit. They are classified into five categories identified by gold stars and their symbol is the letters HA on a green background.

Tourist hostels

Establishment that serves tourism during stays that usually last between several days and several weeks. They are usually inexpensive and among them youth hostels stand out. These frequently rent beds in a dormitory and share a bathroom, kitchen and living room, although many also have private rooms.

Family hotels

They are small establishments characterized by family management for travelers that provide restaurant and accommodation services.

inn hotels

An inn "Inn (establishment)") is an establishment for travelers that provides restaurant and accommodation services. Some are very old.

Monument-hotels

They are located in buildings of cultural interest. Examples of this type are hotels located in castles, convents, churches and palaces. Among these are the national paradores of Spain and the pousadas of Portugal.

Spa Hotels

They are accommodations located within spa facilities dedicated to public or medicinal baths. They have an average stay rate ranging from several days to a few weeks.

winery hotels

A winery hotel is a type of hotel establishment, either located in the heart of wineries, vineyards and designations of origin, and/or that has a winery in its own facilities. It is normally part of a broader wine tourism project that offers accommodation, a restaurant, a spa with wine therapy treatments, in addition to the wine tourism activities themselves – tastings, tastings, etc. – that allow you to enjoy wine culture at its maximum expression.[6]​.

Motels

They are establishments located near roads that provide accommodation in apartments with a garage and independent entrance for short-term stays. They are located outside urban centers.

passing hotel

An establishment that rents its rooms is called a pass-through hotel, generally without necessarily expecting its clients to stay for more than a few hours, especially because it is favored for sexual encounters. The term is used regardless of the architecture of the place, as it can be a historic hotel building or a motel equipped for traffic with cars and parking.

Casino hotels

They are characterized by their gaming offering in their own facilities, accommodation and entertainment. The paradigmatic example of these hotels would be the Las Vegas establishments, although they exist in many other parts of the world. They tend to be high-class establishments.

Hotel-clubs

Hotels that have among their facilities one or more nightclubs of some importance where people drink and dance and where musical shows are usually offered. This is also the name given to hotels located next to clubs dedicated to erotic shows where prostitution is usually practiced. The relationship between these hotels and prostitutes may not exist formally or they may have a relationship that is usually informal, some of them even hiding real brothels.

Sports hotels

They are characterized by their orientation towards the practice of certain sports either in their facilities or in their surroundings. Examples of these hotels are those dedicated to diving or surfing next to the sea, those dedicated to fishing next to waterways and golf complexes, among others.

Gastronomic hotels

They are characterized by offering an exclusive gastronomic offer that is presented as the main one of the establishment.

They have a careful creative cuisine with international influence in their restaurants, tasting of different culinary styles and a varied selection of wines.

In Spain, in recent years the concept of a Michelin-star restaurant becoming a charming hotel has spread.

mountain hotels

Hotel located in the mountains. They maintain hotel quality accommodation, gastronomy and entertainment, especially in ski centers for snow seasons. An example of these are Valle Nevado, Farellones, La Parva, Termas de Chillán and, although it is not a ski center, the Hotel Humboldt, located on Cerro Ávila at an altitude of 2105 m above sea level. n. m. (Caracas, Venezuela), is a 5-star hotel, currently closed.

cliff hotels

Located on the coast but at a high altitude above sea level, they enjoy clear views and total privacy, without necessarily being isolated. Examples of these privileged hotels are the Hotel Riosol in Gran Canaria (Spain), Hotel Caruso Belvedere (Amalfi coast "Amalfi (Italy)"), Italy), Aman Resorts Amankila (Bali island, Indonesia), Birkenhead House (Hermanus, South Africa), Bulgari Resort (Uluwatu, Bali island, Indonesia), The Caves (Jamaica) and Caesar Augustus (Capri, Italy).

seasonal hotels

Also called seasonal hotels. They are hotels with seasonal structures that operate only during part of the year. A typical example are some hotels located in the mountains, in ski resorts, and even on the coast.

Rustic hotels

Located on rustic or rural land. They are usually rehabilitated traditional buildings and sometimes include or are close to agricultural farms.

Theme hotels

Located in leisure complexes or resorts, they are establishments that recreate a certain environment, place or theme throughout their habitat.

The first themed hotels (Walt Disney was one of their promoters) were based on animated series or set in foreign countries, whose objective was to transport the guest to those environments or offer a symbiosis with the environment of the complex in which they are located.

Holiday hotels

They are hotels that have been designed to be enjoyed at any time of the year located on the seafront. There are those with spacious and comfortable rooms, swimming pools, sports facilities, entertainment programs for people of all ages and a gastronomy where you can find different international cuisine dishes.

Hotel chains are a group of companies grouped together, in the form of vertical concentration, with different ownership and management formulas whose purpose is to obtain greater profitability, a situation of power, control and prestige in the national and international market.

The main characteristics of the different types of chains are:

• - Chain made up of its own national hotels.

• - International chain made up of its own hotels located in several countries.

• - Chain made up of own hotels and affiliated hotels.

• - Chain made up of hotels owned by individuals, but managed and administered under the signature of a chain.

• - Hotel chains managed on a franchise basis.

In accommodation companies and hotels, large businessmen coexist with small businesses. If these small companies want to get a market share, they must integrate or group with the big business, which is the axis of the hotel chain, giving rise to inter-business contracts.

A) Independent management; Property. The owner manages the business, makes the decisions and assumes the risks. The accommodation company is not part of a hotel chain. To mitigate the inconvenience of competition with large businessmen, these small companies seek collaborations between independent businessmen without integrating into chains. They create the Association of Independent Business Owners and/or join the AAVV reservation systems.

B) Grouped or integrated independent management. Hotel Chain, which encompasses unified management to a greater or lesser extent, a certain number of accommodation companies with a more or less extensive territorial distribution.

To carry out a search and selection of a hotel operator, it is usual to go to firms specialized in this type of task. Some of the main hotel consulting expert firms operating in Spain are Jones Lang Lasalle, CBRE, PHG Hotels & Resorts and Horwath Consulting, among others.

The independent management formulas are, to a degree of dependence and may give various forms of integration, the following:.

1. Ownership: absolute dependence or total integration. The hotel chain is the owner of the accommodation companies subject to the same management and direction. (economic advantage)

2. Lease; company lease contract. The hotel chain rents the entire accommodation company in full operation. The owner is the lessor and the hotel chain is the lessee, consequently acquiring possession (not ownership) of the company. Inter-company contract with a duration of 5 to 10 years.

The table shows the list of the 75 hotel chains that had more than 10,000 rooms in 2005.

Los hoteles ofrecen servicios de alojamiento y restaurante básicamente, aunque dependiendo del tipo de hotel pueden ofertar también alquiler de sala de reuniones, banquetes o servicios de animación, siempre remunerado.

La organización suele estar constituida por:.

Management team

Made up of the director, deputy director and assistant director. Its mission is to define company policies and objectives. They are also usually in charge of human resources management, marketing, control of safety and quality systems and in general organizing and coordinating the hotel's activity.

Flooring equipment

It is made up of the housekeeper and the housekeepers. The manager is in charge of organizing and distributing tasks, controlling orders and stocks, planning the schedules of the staff under her charge, collecting statistical data and communicating. The maids are in charge of cleaning tasks, checking the rooms and minibars, communicating any incidents found.

Reception team

• - The head of reception, sometimes acting as deputy director, is in charge of organizing and controlling the department's tasks, preparing the schedule of the staff under his charge. He is also in charge of managing complaints, communicating with other departments, organizing meetings that are necessary.

• - Receptionists are in charge of customer service, managing the reception and departure of clients and resolving any questions that may arise during the stay.

If there is no reservation service of their own, they are also responsible for managing reservations and cancellations. It is the main contact with the client.

maintenance team

Maintenance specialists. It includes both repairs to common facilities and rooms, which sometimes requires permanent service. It also usually includes the maintenance of gardens, swimming pools and other sports facilities.

Restaurant

Head of Food and Beverage")

He supervises the staff under his charge and is under his command of cooks, kitchen assistants, bartenders, bar assistants, maitre d', sommeliers, captain of waiters, hostess, waiters, waiters, etc.

It is organized like a normal restaurant although it may have a more or less permanent kitchen service. The collective agreement that governs it is the one related to lodging and not to hospitality.

Conventions

In certain hotels, these events require specialized personnel who are responsible for booking and organizing everything related to the use of convention halls and materials to be subcontracted.

In hotels with reduced accommodation capacity, there is usually a professional figure called Group and Convention Manager, who is responsible for managing Group reservations (a minimum of 6 rooms in a 50-room hotel can be considered as a group) and for quoting, monitoring, selling and organizing the different events that can take place in a hotel establishment, which may be a congress, a convention, a seminar, a show room, etc.

In most cases this person usually belongs to the Commercial Department of the company, but there are companies in which they belong to the Reception Department since the sale of the event is carried out by sales executives.

In this case, the Groups and Conventions Manager is in charge of organizing the event once the sale is closed.

Animation

The entertainers "Entertainer (hospitality)") are in charge of organizing the activities necessary for the entertainment of guests. This includes the organization of activities and parties, taking charge of the conditioning of the facilities and the management of subcontracting other companies if necessary or not necessary.

Commercial department

Develop marketing mechanisms and policies in all areas of the hotel to have greater income.

Group of people who make up a work team whose mission is to define the commercial strategy in order to optimize sales and consequently the production of the Hotel (search for the highest profitability).

The Commercial Department is directed by the Commercial Director, who is the most responsible for the company in commercial terms since he will be in charge of:

• - set prices according to different seasons. (It will try to avoid seasonality with deseasonalization policies that lead to greater and more distributed occupation).

• - hire and train the sales team (Sales Executives). The Commercial Director will make available to his sales representatives a wide variety of Sales Techniques that, used appropriately, will significantly help achieve the objectives set by General Management and Commercial Management.

• - negotiate and sign collaboration and contracting agreements with Travel Agencies, Tour Operators, Companies (Incentive Travel), etc.

• - attend different fairs, conferences or other types of meetings. The commercial team has the mission of promoting the brand it represents, trying to expand the business portfolio with the potential clients it meets during the fair, congress, etc.

Fairs (example: Fitur) are the ideal setting for attracting new clientele, for retaining existing ones and also for studying and evaluating the various company policies of the competition.

• - the design of the company's corporate image (logo/slogans, etc.) Once the "brand" has been designed, it will be in charge of its positioning in the tourism market, carrying out competitive studies that will help to know the state of the market in which it is desired to enter and to outline a future strategy.

A SWOT analysis must be carried out, in order to discover virtues/strengths/opportunities and weaknesses/threats.

Due to the wide typological variety of hotel establishments, it is necessary to carry out Market Segmentation, with the aim of delimiting the type of client we want for our establishment. In this way, different types of promotions can be carried out appropriate to the type of client (example: Business hotel = Hotel not suitable for end-of-year trips).

Most world-famous hotels have earned their reputation by tradition, by being a place where some important event took place, or by people who have frequented it. This is the case of the Gatoloss Javgat hotel and museum), in Potsdam, Germany, the Potsdam Conference was held during World War II between the allies Winston Churchill, Harry Truman and Joseph Stalin in 1945.

Other establishments have given rise to a particular food or drink, such as the Waldorf-Astoria hotel in New York City, known for the Waldorf salad, or the Raffles Hotel in Singapore where the drink Singapore Sling was invented, or the Sacher Hotel, in Vienna, the birthplace of the Sachertorte.

Some hotels have become known to people through popular culture, such as the Hotel Ritz "Hôtel Ritz (Paris)") in Paris and Hotel Ritz "Hotel Ritz (Madrid)") in Madrid, the Hotel Chelsea in New York, the subject of several songs. These types of hotels are also frequented by celebrities. Other establishments with this characteristic are the Beverly Hills Hotel and the Chateau Marmont Hotel") in California, United States, the Hotel Jorge V in Paris or the Hotel Majestic (Barcelona) "Hotel Majestic (Barcelona)") and also the Palazzo Versace") in Costa Dorada "Costa Dorada (Australia)"), Australia.

• - Some hotels such as the Hotel de Sal (Potosí, Bolivia), Costa Rica Tree House") (Jairo Mora Sandoval Gandoca-Manzanillo National Mixed Wildlife Refuge, Costa Rica), or the Treetops Hotel") (Aberdares National Park), Kenya) are built on trees, taking advantage of them as main structural elements. This is also the case of a complex built in Germany Archived March 10, 2007 in the Wayback Machine.. The hotel Ariau Towers") (Manaus, Brazil) has some suites built into the treetops. They can also be found in China or the United States.

• - The Desert Cave Hotel") (Coober Pedy, South Australia) and the Pedro Antonio de Alarcón Caves") of Spain (named after the Spanish author), as well as several hotels in Cappadocia (Turkey), stand out for being built in natural cavernous formations, some of them with underground rooms.

• - Ice hotels, such as the historic hotel in Jukkasjärvi (Sweden), melt each spring and are rebuilt each winter.

• - Floating hotels, such as the Amstel Botel Boat Hotel (Amsterdam, Netherlands), are ships anchored off the coast whose cabins have been transformed into hotel rooms.

• - Capsule hotels, typical of Japan, offer tiny rooms organized in the shape of a honeycomb in which there is hardly any space to sleep and watch television. Guests share bathrooms and other recreational spaces. The city where they are most common is Tokyo.

• - The salt hotels (Uyuni, Bolivia) built entirely with blocks of salt like bricks, located in the middle of the largest salt sea (salar) in the world at 4,000 m above sea level. n. m.

• - The tallest hotel in the world is the Rose Rotana, in the city of Dubai (United Arab Emirates), at 333 m.

• - The largest hotel is the First World Hotel resort (Malaysia), with 6,118 rooms.[7]​.

• - The largest hotel, without being a complex of dispersed buildings, is the MGM Grand Las Vegas hotel (Las Vegas "Las Vegas (Nevada)"), United States), with 5,005 rooms.

• - According to the Guinness Book of Records, the oldest hotel still in operation is the Hoshi Ryokan (Awazu, Japan), opened in the year 717.

• - Wikimedia Commons hosts a multimedia gallery about Hotel.

The history of hospitality began in ancient Mesopotamia and when the Industrial Revolution occurred, the first luxury hotels were created.[3]​

The hotel industry emerged as a need for accommodation for travelers. Its origin dates back to 5000 BC. C. when the Sumerians built inns. When the most significant development of the hotel industry occurred, it was in the Middle Ages in Europe, at this time pilgrims traveling from one place to another needed a place to stay, which is why monasteries and inns offered them accommodation. At that time these places were simple and austere, but with the growth of trade and travel in Europe, demand grew and therefore more comfortable and safe places were created.[3]​.

With the evolution that occurred in means of transportation such as railways and steamships in the 20th century, there was a take-off in economic activity and therefore tourism had great growth, this allowed travel to be greatly reduced and gave rise to a new generation of travelers, which urged the creation of hotels close to railways and in cities.

Over the centuries, the construction of large luxury hotels was promoted. Later, with the development of automobiles and the airplane, competition began between different establishments which offered different services.[4]​.

During the 20th century, in the United States, services began to improve and larger buildings with better equipment were constructed. These establishments were generally close to taverns and ports.[5]​.

Contenido

Los elementos básicos de un cuarto de hotel son: una cama, un armario, una mesa pequeña con silla al lado y un lavamanos.

Otras características pueden ser un cuarto de baño, un teléfono, un despertador, un televisor, y conexión inalámbrica a Internet. Además, los minibares") (que incluyen a menudo un refrigerador pequeño) pueden proveer comida y bebidas. También pueden contener botanas y bebidas y lo necesario para preparar té "Té (bebida)") y café.

Estos elementos básicos que un hotel debe tener pueden ser limitados (que tengan estas cosas solamente) o completos (que la habitación u hotel tengan más servicios que estas instalaciones básicas). Según lo que contengan y la calidad que brinden, se clasifican en la mayoría de países o bien con estrellas o con diamantes. También hay un método de clasificar un hotel según letras (de la A a la F).

Estas son las cualidades de cada una de la clasificación de un hotel:.

El tipo de servicio: se refiere a la forma en que se sirve al huésped la comida y la bebida. Las distintas formas de servicio se dirigen a las necesidades variables de los distintos segmentos del mercado y también contribuyen a la percepción del cliente de la calidad-precio. Entre los tipos de servicio de comida y bebida se encuentran:.

Servicio a la mesa: Un camarero conduce a los clientes a la mesa. Se les toma nota en la mesa y se les lleva la comida y la bebida. Los camareros retiran los platos sucios.

Servicio de bufé: Suele ir asociado a acontecimientos especiales y los invitados se acercan a la mesa del bufé a recoger la comida y la bebida. Las bodas, las rifas de las iglesias y los brunches del domingo de algunos restaurantes y clubes suelen utilizarlo. El factor distintivo es que el huésped se tiene que acercar a la mesa del bufé a servirse.

Servicio de banquetes: Es muy similar al servicio de silla, porque los camareros llevan la comida a la mesa del huésped. Sin embargo, el servicio de banquetes requiere a menudo que se transporte la comida desde una cocina central. La comida se puede servir en platos en la comida central y transportarse en carros calientes especiales al comedor, o se puede transportar toda de una vez a una cocina pequeña cerca de la zona del comedor y servir allí en los platos.

Autoservicio: En el autoservicio, como en el bufé, el cliente elige su comida y la lleva a la mesa. La diferencia entre ambos es que en el restaurante autoservicio hay empleados que sirven platos a los clientes, mientras que en el bufé el cliente se sirve libremente.

airport hotels

They are located in close proximity to major airports, especially when they are distant from the urban centers they serve. Its main clientele are passengers in transit or in and out without enough time to travel to the city and airline crews. The stays are usually very short. They have become popular because of their proximity to them. In the hotels on the main beaches, the clientele is almost exclusively mass tourism tourists managed by operators, although there is no shortage of small establishments dedicated to individual tourism. Stays are usually several days.

Business Class or Business Hotel

Intended for business travelers. Since 2009, after the creation of the bleisure (business and leisure) concept in Great Britain by the private market research company "The Future Laboratory". The business traveler usually adds to their stay for business (04 days on average) + 02 days of leisure, (06 in total); to get to know the destination, developing cultural, gastronomic and nighttime activities. This type of hotel is regularly called a "Boutique Hotel" due to its size (it usually does not have more than 100 rooms), its exclusive "business service" and because it has a specific theme that varies depending on its demographics.

luxury hotels

Although there is no standard classification, five-star hotels are generally found among luxury hotels.

These hotels pay great attention to adding value to their guests' experience. Other factors that could define a luxury hotel are the privacy and exclusivity that it offers. Most Miami Beach hotels have used the "luxury" label to promote their establishments, an example is the Sofitel in Miami. Others like the Hyatt in Cancun are luxury and 5 stars at the same time.

These types of hotels have exceptional service from all their staff, who put 100% effort into covering and meeting all the guest's expectations in terms of accommodation and entertainment. This does not mean that other types of hotels do not do it, but when the guest finds themselves in a luxury hotel, they will always be in constant search for satisfaction from their hosts, not accepting a negative response to their requests. They are characterized by managing a neat and solemn image before the world, differentiating themselves from the rest of the hotels in terms of quality service and broad satisfaction of their clients, whether they are business, leisure or conventional tourism.

Nature hotels

They are located near natural areas of interest such as natural parks, reserves and protected areas. The stays are usually for many days.

Ecological tourism is one of the activities that is growing due to the varieties that nature and the customs that the inhabitants offer us, such as nature, which is the only true source of rest and peace, therefore, one must be very responsible to not cause harm to nature or the natives of the region. Due to its rapid growth it has contributed to the development of tourism activity.

Apartment hotels or aparthotels

They are establishments that, due to their structure and service, have the appropriate installation for the conservation, installation and consumption of food within the accommodation unit. They are classified into five categories identified by gold stars and their symbol is the letters HA on a green background.

Tourist hostels

Establishment that serves tourism during stays that usually last between several days and several weeks. They are usually inexpensive and among them youth hostels stand out. These frequently rent beds in a dormitory and share a bathroom, kitchen and living room, although many also have private rooms.

Family hotels

They are small establishments characterized by family management for travelers that provide restaurant and accommodation services.

inn hotels

An inn "Inn (establishment)") is an establishment for travelers that provides restaurant and accommodation services. Some are very old.

Monument-hotels

They are located in buildings of cultural interest. Examples of this type are hotels located in castles, convents, churches and palaces. Among these are the national paradores of Spain and the pousadas of Portugal.

Spa Hotels

They are accommodations located within spa facilities dedicated to public or medicinal baths. They have an average stay rate ranging from several days to a few weeks.

winery hotels

A winery hotel is a type of hotel establishment, either located in the heart of wineries, vineyards and designations of origin, and/or that has a winery in its own facilities. It is normally part of a broader wine tourism project that offers accommodation, a restaurant, a spa with wine therapy treatments, in addition to the wine tourism activities themselves – tastings, tastings, etc. – that allow you to enjoy wine culture at its maximum expression.[6]​.

Motels

They are establishments located near roads that provide accommodation in apartments with a garage and independent entrance for short-term stays. They are located outside urban centers.

passing hotel

An establishment that rents its rooms is called a pass-through hotel, generally without necessarily expecting its clients to stay for more than a few hours, especially because it is favored for sexual encounters. The term is used regardless of the architecture of the place, as it can be a historic hotel building or a motel equipped for traffic with cars and parking.

Casino hotels

They are characterized by their gaming offering in their own facilities, accommodation and entertainment. The paradigmatic example of these hotels would be the Las Vegas establishments, although they exist in many other parts of the world. They tend to be high-class establishments.

Hotel-clubs

Hotels that have among their facilities one or more nightclubs of some importance where people drink and dance and where musical shows are usually offered. This is also the name given to hotels located next to clubs dedicated to erotic shows where prostitution is usually practiced. The relationship between these hotels and prostitutes may not exist formally or they may have a relationship that is usually informal, some of them even hiding real brothels.

Sports hotels

They are characterized by their orientation towards the practice of certain sports either in their facilities or in their surroundings. Examples of these hotels are those dedicated to diving or surfing next to the sea, those dedicated to fishing next to waterways and golf complexes, among others.

Gastronomic hotels

They are characterized by offering an exclusive gastronomic offer that is presented as the main one of the establishment.

They have a careful creative cuisine with international influence in their restaurants, tasting of different culinary styles and a varied selection of wines.

In Spain, in recent years the concept of a Michelin-star restaurant becoming a charming hotel has spread.

mountain hotels

Hotel located in the mountains. They maintain hotel quality accommodation, gastronomy and entertainment, especially in ski centers for snow seasons. An example of these are Valle Nevado, Farellones, La Parva, Termas de Chillán and, although it is not a ski center, the Hotel Humboldt, located on Cerro Ávila at an altitude of 2105 m above sea level. n. m. (Caracas, Venezuela), is a 5-star hotel, currently closed.

cliff hotels

Located on the coast but at a high altitude above sea level, they enjoy clear views and total privacy, without necessarily being isolated. Examples of these privileged hotels are the Hotel Riosol in Gran Canaria (Spain), Hotel Caruso Belvedere (Amalfi coast "Amalfi (Italy)"), Italy), Aman Resorts Amankila (Bali island, Indonesia), Birkenhead House (Hermanus, South Africa), Bulgari Resort (Uluwatu, Bali island, Indonesia), The Caves (Jamaica) and Caesar Augustus (Capri, Italy).

seasonal hotels

Also called seasonal hotels. They are hotels with seasonal structures that operate only during part of the year. A typical example are some hotels located in the mountains, in ski resorts, and even on the coast.

Rustic hotels

Located on rustic or rural land. They are usually rehabilitated traditional buildings and sometimes include or are close to agricultural farms.

Theme hotels

Located in leisure complexes or resorts, they are establishments that recreate a certain environment, place or theme throughout their habitat.

The first themed hotels (Walt Disney was one of their promoters) were based on animated series or set in foreign countries, whose objective was to transport the guest to those environments or offer a symbiosis with the environment of the complex in which they are located.

Holiday hotels

They are hotels that have been designed to be enjoyed at any time of the year located on the seafront. There are those with spacious and comfortable rooms, swimming pools, sports facilities, entertainment programs for people of all ages and a gastronomy where you can find different international cuisine dishes.

Hotel chains are a group of companies grouped together, in the form of vertical concentration, with different ownership and management formulas whose purpose is to obtain greater profitability, a situation of power, control and prestige in the national and international market.

The main characteristics of the different types of chains are:

• - Chain made up of its own national hotels.

• - International chain made up of its own hotels located in several countries.

• - Chain made up of own hotels and affiliated hotels.

• - Chain made up of hotels owned by individuals, but managed and administered under the signature of a chain.

• - Hotel chains managed on a franchise basis.

In accommodation companies and hotels, large businessmen coexist with small businesses. If these small companies want to get a market share, they must integrate or group with the big business, which is the axis of the hotel chain, giving rise to inter-business contracts.

A) Independent management; Property. The owner manages the business, makes the decisions and assumes the risks. The accommodation company is not part of a hotel chain. To mitigate the inconvenience of competition with large businessmen, these small companies seek collaborations between independent businessmen without integrating into chains. They create the Association of Independent Business Owners and/or join the AAVV reservation systems.

B) Grouped or integrated independent management. Hotel Chain, which encompasses unified management to a greater or lesser extent, a certain number of accommodation companies with a more or less extensive territorial distribution.

To carry out a search and selection of a hotel operator, it is usual to go to firms specialized in this type of task. Some of the main hotel consulting expert firms operating in Spain are Jones Lang Lasalle, CBRE, PHG Hotels & Resorts and Horwath Consulting, among others.

The independent management formulas are, to a degree of dependence and may give various forms of integration, the following:.

1. Ownership: absolute dependence or total integration. The hotel chain is the owner of the accommodation companies subject to the same management and direction. (economic advantage)

2. Lease; company lease contract. The hotel chain rents the entire accommodation company in full operation. The owner is the lessor and the hotel chain is the lessee, consequently acquiring possession (not ownership) of the company. Inter-company contract with a duration of 5 to 10 years.

The table shows the list of the 75 hotel chains that had more than 10,000 rooms in 2005.

Los hoteles ofrecen servicios de alojamiento y restaurante básicamente, aunque dependiendo del tipo de hotel pueden ofertar también alquiler de sala de reuniones, banquetes o servicios de animación, siempre remunerado.

La organización suele estar constituida por:.

Management team

Made up of the director, deputy director and assistant director. Its mission is to define company policies and objectives. They are also usually in charge of human resources management, marketing, control of safety and quality systems and in general organizing and coordinating the hotel's activity.

Flooring equipment

It is made up of the housekeeper and the housekeepers. The manager is in charge of organizing and distributing tasks, controlling orders and stocks, planning the schedules of the staff under her charge, collecting statistical data and communicating. The maids are in charge of cleaning tasks, checking the rooms and minibars, communicating any incidents found.

Reception team

• - The head of reception, sometimes acting as deputy director, is in charge of organizing and controlling the department's tasks, preparing the schedule of the staff under his charge. He is also in charge of managing complaints, communicating with other departments, organizing meetings that are necessary.

• - Receptionists are in charge of customer service, managing the reception and departure of clients and resolving any questions that may arise during the stay.

If there is no reservation service of their own, they are also responsible for managing reservations and cancellations. It is the main contact with the client.

maintenance team

Maintenance specialists. It includes both repairs to common facilities and rooms, which sometimes requires permanent service. It also usually includes the maintenance of gardens, swimming pools and other sports facilities.

Restaurant

Head of Food and Beverage")

He supervises the staff under his charge and is under his command of cooks, kitchen assistants, bartenders, bar assistants, maitre d', sommeliers, captain of waiters, hostess, waiters, waiters, etc.

It is organized like a normal restaurant although it may have a more or less permanent kitchen service. The collective agreement that governs it is the one related to lodging and not to hospitality.

Conventions

In certain hotels, these events require specialized personnel who are responsible for booking and organizing everything related to the use of convention halls and materials to be subcontracted.

In hotels with reduced accommodation capacity, there is usually a professional figure called Group and Convention Manager, who is responsible for managing Group reservations (a minimum of 6 rooms in a 50-room hotel can be considered as a group) and for quoting, monitoring, selling and organizing the different events that can take place in a hotel establishment, which may be a congress, a convention, a seminar, a show room, etc.

In most cases this person usually belongs to the Commercial Department of the company, but there are companies in which they belong to the Reception Department since the sale of the event is carried out by sales executives.

In this case, the Groups and Conventions Manager is in charge of organizing the event once the sale is closed.

Animation

The entertainers "Entertainer (hospitality)") are in charge of organizing the activities necessary for the entertainment of guests. This includes the organization of activities and parties, taking charge of the conditioning of the facilities and the management of subcontracting other companies if necessary or not necessary.

Commercial department

Develop marketing mechanisms and policies in all areas of the hotel to have greater income.

Group of people who make up a work team whose mission is to define the commercial strategy in order to optimize sales and consequently the production of the Hotel (search for the highest profitability).

The Commercial Department is directed by the Commercial Director, who is the most responsible for the company in commercial terms since he will be in charge of:

• - set prices according to different seasons. (It will try to avoid seasonality with deseasonalization policies that lead to greater and more distributed occupation).

• - hire and train the sales team (Sales Executives). The Commercial Director will make available to his sales representatives a wide variety of Sales Techniques that, used appropriately, will significantly help achieve the objectives set by General Management and Commercial Management.

• - negotiate and sign collaboration and contracting agreements with Travel Agencies, Tour Operators, Companies (Incentive Travel), etc.

• - attend different fairs, conferences or other types of meetings. The commercial team has the mission of promoting the brand it represents, trying to expand the business portfolio with the potential clients it meets during the fair, congress, etc.

Fairs (example: Fitur) are the ideal setting for attracting new clientele, for retaining existing ones and also for studying and evaluating the various company policies of the competition.

• - the design of the company's corporate image (logo/slogans, etc.) Once the "brand" has been designed, it will be in charge of its positioning in the tourism market, carrying out competitive studies that will help to know the state of the market in which it is desired to enter and to outline a future strategy.

A SWOT analysis must be carried out, in order to discover virtues/strengths/opportunities and weaknesses/threats.

Due to the wide typological variety of hotel establishments, it is necessary to carry out Market Segmentation, with the aim of delimiting the type of client we want for our establishment. In this way, different types of promotions can be carried out appropriate to the type of client (example: Business hotel = Hotel not suitable for end-of-year trips).

Most world-famous hotels have earned their reputation by tradition, by being a place where some important event took place, or by people who have frequented it. This is the case of the Gatoloss Javgat hotel and museum), in Potsdam, Germany, the Potsdam Conference was held during World War II between the allies Winston Churchill, Harry Truman and Joseph Stalin in 1945.

Other establishments have given rise to a particular food or drink, such as the Waldorf-Astoria hotel in New York City, known for the Waldorf salad, or the Raffles Hotel in Singapore where the drink Singapore Sling was invented, or the Sacher Hotel, in Vienna, the birthplace of the Sachertorte.

Some hotels have become known to people through popular culture, such as the Hotel Ritz "Hôtel Ritz (Paris)") in Paris and Hotel Ritz "Hotel Ritz (Madrid)") in Madrid, the Hotel Chelsea in New York, the subject of several songs. These types of hotels are also frequented by celebrities. Other establishments with this characteristic are the Beverly Hills Hotel and the Chateau Marmont Hotel") in California, United States, the Hotel Jorge V in Paris or the Hotel Majestic (Barcelona) "Hotel Majestic (Barcelona)") and also the Palazzo Versace") in Costa Dorada "Costa Dorada (Australia)"), Australia.

• - Some hotels such as the Hotel de Sal (Potosí, Bolivia), Costa Rica Tree House") (Jairo Mora Sandoval Gandoca-Manzanillo National Mixed Wildlife Refuge, Costa Rica), or the Treetops Hotel") (Aberdares National Park), Kenya) are built on trees, taking advantage of them as main structural elements. This is also the case of a complex built in Germany Archived March 10, 2007 in the Wayback Machine.. The hotel Ariau Towers") (Manaus, Brazil) has some suites built into the treetops. They can also be found in China or the United States.

• - The Desert Cave Hotel") (Coober Pedy, South Australia) and the Pedro Antonio de Alarcón Caves") of Spain (named after the Spanish author), as well as several hotels in Cappadocia (Turkey), stand out for being built in natural cavernous formations, some of them with underground rooms.

• - Ice hotels, such as the historic hotel in Jukkasjärvi (Sweden), melt each spring and are rebuilt each winter.

• - Floating hotels, such as the Amstel Botel Boat Hotel (Amsterdam, Netherlands), are ships anchored off the coast whose cabins have been transformed into hotel rooms.

• - Capsule hotels, typical of Japan, offer tiny rooms organized in the shape of a honeycomb in which there is hardly any space to sleep and watch television. Guests share bathrooms and other recreational spaces. The city where they are most common is Tokyo.

• - The salt hotels (Uyuni, Bolivia) built entirely with blocks of salt like bricks, located in the middle of the largest salt sea (salar) in the world at 4,000 m above sea level. n. m.

• - The tallest hotel in the world is the Rose Rotana, in the city of Dubai (United Arab Emirates), at 333 m.

• - The largest hotel is the First World Hotel resort (Malaysia), with 6,118 rooms.[7]​.

• - The largest hotel, without being a complex of dispersed buildings, is the MGM Grand Las Vegas hotel (Las Vegas "Las Vegas (Nevada)"), United States), with 5,005 rooms.

• - According to the Guinness Book of Records, the oldest hotel still in operation is the Hoshi Ryokan (Awazu, Japan), opened in the year 717.

• - Wikimedia Commons hosts a multimedia gallery about Hotel.