e-Administration or Electronic Administration is the incorporation of information and communication technologies in public administration. This has two aspects: from an intra-organizational point of view, transform traditional offices, converting paper processes into electronic processes, in order to create a paperless office, and from an external relations perspective, enable electronic means as a new medium for the relationship with citizens and companies. It is a tool with a high potential to improve productivity and simplify the different day-to-day processes that occur in different organizations.

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The definition of the European Commission of the European Union is the following: "E-Government is the use of ICT in the Public Administrations, combined with organizational changes and new skills, in order to improve public services and democratic processes and strengthen support for public policies."

The electronic administration limited to the scope of the Administration of Justice is known by the term "e-Justice") or electronic justice. This has a series of complexities and specific elements that make it worthy of special consideration, very different from other areas within the electronic administration (Jiménez, 2010).[2] This perspective is included by Spanish legislation through its new Law 18/2011, of July 5, regulating the use of technologies. of information and communication in the Administration of Justice, a law that also includes in a differentiated manner the Judicial Scheme of Interoperability and Security.

e-Administration covers internal communications of an office as well as communications between offices of different organizations.

One of the objectives is the introduction of political transparency and accountability to achieve better e-Government within organizations. In Germany, this initiative has a special interest in government organizations, where public responsibility is a special concern.

To implement e-Government, it is necessary to change the traditional mentality that the organization is the center of attention, making the client "Customer (economy)") the center of all the organization's activities. Transparent work systems must be introduced, eliminating the specific dependence on people to carry out different tasks.